Privacy policy

Effective Date: June 1st, 2015 / Last Updated: August 25th, 2025

Protecting your personal information is a priority at SPACELAB9. This Privacy Policy applies to the SPACELAB9.com website, corresponding mobile applications, and any affiliated sales channels operated by RogueBot Entertainment, Inc. (“SPACELAB9,” “we,” “us,” or “our”). By using our website or purchasing our products through any platform, you consent to the data practices described below.

📥 INFORMATION WE COLLECT

We collect personal information in the following ways:

Direct Purchases via SPACELAB9.com When you purchase products directly from our website, we collect your name, billing and shipping address, email, phone number, and payment details (processed securely via PayPal or Shopify).
Automatic Data Collection We may collect technical data such as your IP address, browser type, device identifiers, access times, and referring URLs to improve site performance and user experience.
Third-Party Marketplaces When you purchase SPACELAB9 products via third-party platforms (e.g., Amazon, TikTok Shop, eBay), your personal information is collected and processed by those platforms under their own privacy policies. SPACELAB9 may receive limited transactional data (e.g., order ID, product details, shipping info) solely for order fulfillment, customer support, and aggregate analytics.

🛍 THIRD-PARTY SALES CHANNELS

SPACELAB9 sells products through select third-party marketplaces. These platforms may collect and process your personal data independently. We do not control their data practices and encourage you to review their privacy policies before engaging.

SPACELAB9 does not directly collect sensitive personal data from these platforms. Any data shared with us is used exclusively for:

Fulfilling your order
Providing customer support
Analyzing aggregate sales trends
Ensuring compliance with applicable laws

We do not sell or rent your personal information to third parties.

🍪 COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your experience. These may include:

Session cookies for navigation and checkout
Persistent cookies for remembering preferences
Pixels (e.g., TikTok Pixel, Meta Pixel) for marketing analytics

You can manage cookie preferences via your browser settings or opt out of platform-specific tracking via their respective privacy controls.

🔐 DATA SECURITY

We take reasonable steps to protect your personal information using industry-standard security measures. All payment transactions are securely processed via PayPal or Shopify. We also implement administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, or misuse.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

⏳ DATA RETENTION

We retain personal information only as long as necessary to:

Fulfill your order
Provide customer service
Comply with legal obligations
Analyze business performance

Data no longer required is securely deleted or anonymized.

🚫 CHILDREN UNDER 13

SPACELAB9 does not knowingly collect personal information from children under the age of 13. If you are under 13, please do not use this website without parental consent.

📵 TEXT MARKETING NOTIFICATIONS

By subscribing to SPACELAB9 text notifications, you agree to receive automated marketing messages at the phone number provided. Message frequency may vary. Consent is not a condition of purchase. Message and data rates may apply.

To opt out, reply with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You may receive a confirmation message upon opting out.

📤 OPT-OUT OPTIONS

You may opt out of marketing communications at any time by:

Logging into your account at SPACELAB9.com and selecting “unsubscribe”
Clicking the “unsubscribe from this list” link in any newsletter email

🔄 POLICY UPDATES

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly.