🪐 SHIPPING POLICY

Effective Date: June 1st, 2015 / Last Updated: August 25th, 2025

IN-STOCK ITEMS

We aim to ship all in-stock orders within 24 to 48 hours of receipt, during regular business hours: Monday–Friday, 10:00 AM to 6:00 PM Eastern Time, excluding U.S. holidays.

Please note that processing times may vary during high-volume periods, special releases, or promotional events.

PRE-SALE & MADE-TO-ORDER ITEMS

Pre-sale orders are processed once final inventory arrives from our manufacturer or supplier. Estimated ship dates are subject to change due to production schedules, freight delays, or quality control.

For the most current shipping estimates, please refer to our Ship Date Calendar or contact store@spacelab9.com.

ADDITIONAL NOTES

• You will receive a shipping confirmation email with tracking details once your order has been dispatched

• SPACELAB9 is not responsible for delays caused by carriers, customs, or force majeure events

• Orders containing both in-stock and pre-sale items may be held until all items are available, unless otherwise requested